What should I do if I've been harassed?

We’re deeply committed to making JOOPI a safe and respectful space for everyone. If you experience harassment, here’s what you should do:

  1. Block the user immediately

    • Open the chat, tap the three dots (⋯), and select “Block and Report.” This will prevent further contact.

  2. Report the incident

    • Follow the in-app reporting process, or email us directly at security@JOOPI.com for serious or repeated concerns.

  3. Keep a record if safe

    • Take screenshots or save messages as evidence in case follow-up is needed.

  4. Reach out for support

    • Talk to a trusted friend, family member, or counselor. You don’t have to go through this alone.

  5. Remember — your safety matters

    • We’re here to help. Every report is taken seriously and handled with care and confidentiality.

Do you have any additional questions?

Please submit your request by clicking here.