What should I do if I've been harassed?
We’re deeply committed to making JOOPI a safe and respectful space for everyone. If you experience harassment, here’s what you should do:
Block the user immediately
Open the chat, tap the three dots (⋯), and select “Block and Report.” This will prevent further contact.
Report the incident
Follow the in-app reporting process, or email us directly at security@JOOPI.com for serious or repeated concerns.
Keep a record if safe
Take screenshots or save messages as evidence in case follow-up is needed.
Reach out for support
Talk to a trusted friend, family member, or counselor. You don’t have to go through this alone.
Remember — your safety matters
We’re here to help. Every report is taken seriously and handled with care and confidentiality.
Do you have any additional questions?
Please submit your request by clicking here.