How do I request a refund?

Currently, there is no way for users to request a refund of their subscription in JOOPI. However, you can always cancel your subscription any time. After canceling your subscription, the expiration date of your current plan will be shown in your JOOPI profile Subscription page.

If you want to cancel your subscription, please see the instructions here: How do I manage/cancel my subscription?

Do you have any additional questions?

Please submit your request by clicking here.