Subscription and Billing Benefits of upgrading › How do I manage/cancel my subscription? › How do I buy more Likes, Sparks, and Undos as a JOOPI Basic user? › How do I refer my friends? › How do I redeem my promo code? › How do I request a refund? › Can I pause my subscription temporarily? › What are the differences between free, plus, and premium plans? › How does the referral program work for me and my friends? › Do you have any additional questions?Please submit your request by clicking here.